Privacy Policy

Effective Date: March 17, 2025

1. Introduction

Welcome to Spa by Soul (“we,” “our,” or “us”). We are committed to protecting your privacy and providing you with a transparent explanation of our data practices. This Privacy Policy describes how we collect, use, share, and protect information when you visit or use our website (spabysoul.com) and related services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Fill out contact forms
• Register for an account
• Make a purchase
• Participate in surveys, contests, or promotions
• Submit reviews or testimonials

This information may include:

• Name
• Email address
• Postal address
• Phone number
• Payment information
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Device type and operating system
• Browser type and version
• Time and date of your visit
• Pages viewed and time spent on those pages
• Referring website or source
• Clickstream data and browsing patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies allow us to:

• Remember your preferences
• Analyze website traffic and performance
• Personalize content and advertisements
• Understand how visitors use our website

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

2.4 Third-Party Advertising and Google AdSense

We use Google AdSense, an advertising service provided by Google, to display advertisements on our website. Google AdSense may use cookies (DART cookies) to serve ads based on your visit to our site and other sites on the Internet. Google’s use of the DART cookie enables it to serve ads to you based on your visit to our site and other sites on the Internet.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DoubleClick cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://policies.google.com/technologies/ads.

Other third-party ad servers or ad networks may also use cookies to track users’ activities on this website to measure advertisement effectiveness and other reasons. We have no access to or control over these cookies that may be used by third-party advertisers.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Send newsletters, promotional materials, and other communications (if you have opted in)
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Personalize your website experience, including delivering content and advertisements relevant to your interests
• Comply with legal obligations

4. Legal Basis for Processing Personal Information

We process your personal information based on the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Protection of vital interests
• Public interest
• Legitimate interests pursued by us or a third party

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Payment processing
• Data analytics (including Google Analytics)
• Email delivery
• Hosting services
• Customer service

5.2 Advertising Partners

We work with third-party advertising companies, including Google AdSense, to display ads on our website. These companies may use cookies and similar technologies to collect information about your visits to our site and other websites to provide you with more relevant advertisements.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose information to:

• Enforce our terms and conditions
• Protect our rights, privacy, safety, or property
• Prevent fraud or illegal activity
• Protect the rights, safety, or property of our users or others

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Update

You may access, update, or correct your personal information by logging into your account (if you have one) or by contacting us directly.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request that we delete your personal information, subject to certain exceptions provided by law.

7.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to our processing of your information.

7.5 Marketing Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

7.6 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually change your browser settings to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our website.

For more information about Google AdSense’s privacy practices and to learn how to opt out of personalized advertising, visit https://policies.google.com/technologies/partner-sites.

8. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

We may transfer your personal information to countries other than your country of residence, including the United States, where our servers are located. When we transfer personal information internationally, we take measures to ensure that the information is transferred in accordance with this Privacy Policy and applicable laws.

10. Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [costumer@spabysoul.com]
• Website: spabysoul.com

14. California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit [Insert CCPA Privacy Notice link if applicable].

15. Do Not Track Signals

Some browsers have a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website does not currently respond to “Do Not Track” signals.